Documented information can be a valuable business resource with many benefits that underpin business success.

Here are just three examples:

1. Facilitate Common Understanding

Helping colleagues understand their roles, responsibilities and the processes they need to follow.
 

2. Support Competence & Training
   

Capturing organisational knowledge (skills to deliver the products and services, including best practice and lessons learnt).
Preserving valuable knowledge so that it can be retained and shared.

3. Promote Consistency & Reduce Risk

Providing clear, standardised direction on how to complete key activities, with documented processes and procedures. 

When designed with users in mind, documents can be engaging, user-friendly and a helpful reference, adding value across all levels of the business.

In the context of a Quality Management System (QMS) and ISO 9001 certification, documents play a vital role in facilitating the QMS framework and evidencing compliance.

A simple and effective QMS practice that is beneficial to everyone (business wise or personally) is the introduction of a Document Register to capture and control all the worthwhile documents that have likely been created for a good reason, however, risk being lost in a 'sea of files'.

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If you would like to know more, feel free to send a DM to: Aniela Tallentire   or Tallentire Consultancy Ltd. 

Alternatively, support is available in the context of a Quality Management System (QMS) approach, where this topic feature. You can request to join either our QMS & ISO 9001 LinkedIn Group or QMS & ISO 9001 Facebook Group

QMS SUPPORT OPTIONS (including proven Project Plan & Document Templates):

1. Traditional one-to-one business coaching.

Available as a combination of on-site and/or online meetings. 

 or 

2. An on-demand video training course: A SIMPLE GUIDE TO QMS & ISO 9001. 

Modelled on the tried & tested one-to-one business coaching sessions, with the benefit of flexible, convenient, self-paced learning, plus, optional weekly coaching calls. Comprising of six modules structured around the ten ISO 9001 clauses. Including 46 bite-sized sessions designed to support your implementation journey.